You Have Questions


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To spin the wheel on our website, you will need to purchase a spin package. Keep in mind that the number of spins included in each package will vary, so be sure to check the details before making a purchase.

The number of spins you are able to make on the spinner wheel depends on the spin package you have purchased. Each spin package will have a certain number of spins included. Once you have used up the spins included in your package, you will need to purchase another package if you wish to continue spinning the wheel. Be sure to check the details of each package to see how many spins are included before making a purchase.

Once you have purchased a spin package, you can then visit the website and spin the wheel to earn points.

You can check your points balance by logging into your account. Once you've logged in, you will be able to see your current points balance on your account dashboard

Unfortunately, you cannot cancel bets. However, if no one places a bet against your bet, the spins/points amount will be automatically re-added to your account within 2 hours.

Yes, it is possible to bet your spins or points with other users.

Currently, it is not possible to transfer points to another account on our website.

Please review the Refund policy

Yes, spins and points will expire within 48 hours. Therefore, you need to use your spins and points before they expire.

After you've earned points by spinning the wheel, you can visit the prizes page on our website to redeem them for a variety of prizes. To redeem your points, log into your account and navigate to the prizes page. Here you will be able to see the available prizes and their point requirements. Once you have enough points, select the prize you would like to redeem and follow the instructions to complete the redemption process. Remember that you can redeem your points for any prize that you desire as long as you have enough points.

Currently, there are no restrictions on redeeming prizes, as long as you have enough points to redeem the prize of your choice. However, do note that some prizes may have limited stock or geographical restrictions, which will be clearly stated on the prize details page before you redeem it.

If you have an issue with a prize you received, such as it being damaged, please contact our customer support team and they will assist you. You have to send the Prize back to us for verification. Once we have confirmed the issue, we will offer a refund in Points.If the prize is still not shipped, you can cancel the order and get your points back. For more Information Please review our Return Policy